About me
Steve Keller is a seasoned digital marketing and customer experience thought leader, with a strong background spanning the provider, payer, and Med Devices sectors. He spent seven and a half years as a Global Director of Digital Marketing at GE Healthcare, where he spearheaded groundbreaking initiatives in eCommerce, Account-Based Marketing, and Omni-channel strategies, before moving to Dentsply Sirona as Global Vice President - Customer and Digital Experience. Previously, Steve spent over 12 years at The Walt Disney Company, holding key roles in strategy, marketing, and creative development, including positions as a Disney Imagineer, Producer, and Production Executive. His career also includes leadership roles at Cisco and Assurant, where he drove transformative customer-focused initiatives.
An MBA graduate of Northwestern University's Kellogg School of Management, Steve is currently writing a book on Customer Experience Excellence and frequently speaks at industry events.